Booking travel yourself is easy. But there is a difference between making a booking and designing a trip. 

Online booking platforms list all of the options available but they cannot give you personalized recommendations. Even star-ratings are subjective and review sites can be a rabbit-hole of confusion. 

Working with an advisor means having a person who knows how you like to travel, with relationships with property managers, dedicated airline phone numbers, and the taste and discretion to match the trip to you.

Many people love to take the first look themselves online, and come to me with a handful of ideas. This is actually a great starting place and can give our conversation some direction. 

A planning experience goes well or badly based on communication. If you like to be part of every decision, tell me up front. The systems and processes I have in place are there so I don't miss a detail.

Yes. I book and manage trips of any length. Hotel-only bookings carry no design fee, and I request Virtuoso perks for you where available, at each property's discretion.

I charge a design fee for my services based on the level of support you want and the style of trip. This covers the research, design and management of your trip from start to finish. 

You can view my design packages and process on the Design Page.

A good Travel Advisor is clear from the start, which is why clarity is a core pillar of how I work.

When you contact me, you'll receive my Client Guide and an Intake form. They prepare you for our call, answer your basic questions, introduce my design suites, and set out what to expect from our partnership. The goal is no hidden surprises, so our time together goes to what matters most to you: your past trips, and what you like and don't like.

When I book through a supplier, they pay me a commission, usually 10 to 15% of the pre-tax value. It's already built into the price, so you never pay more because I earn it. My design fee is paid up front because the research and design come first. It's also what lets me recommend what's right for you, not what pays best.

I specialize in ocean, river and expedition cruises, and I also plan hotel and villa stays, including private charters and yachts.

I also have specialized expertise in accessible travel and work with travellers of all abilities to ensure every trip is handled with genuine care.

I do not book budget travel, Disney destinations or Cuba. I work exclusively in the premium and luxury space because that is where I feel confident that you will get the best service and satisfaction.

It's not about price, it's about value. 

Premium and luxury properties deliver a standard of service, attention and care that genuinely changes the quality of your trip. The staff ratio is higher, the attention to detail is greater, and errors are less likely. I've seen the difference firsthand. I won't recommend a property I wouldn't stay at myself.

You can reach me directly. One of the most important things an advisor does is act when the unexpected happens: a flight disruption, a medical concern, a property that doesn't deliver what was promised. I take it up with the airline, cruise line or property so you aren't the one sorting it out.

Yes, you can. Flight only bookings are available for a flat fee of $79 per ticket. 

Unlike hotels and cruises, airlines typically do not provide commission to travel agencies. This fee ensures I can give your booking the time and attention it deserves.

Yes. With the right guidance, cruising is one of the best ways to travel with a disability. Many cruise lines follow ADA standards and have staterooms and public spaces that comply. There are some cruise itineraries that are better than others. I will always guide you toward the best options for your specific situation.

One important note: river cruising has significant limitations for wheelchair users due to the way the ships are designed to fit through the narrow waterways and under bridges. 

Once I have received your form, I review the details and send you my Client Guide along with a Discovery Call booking link. 

I set aside a full hour for the Discovery Call because our conversation sets the foundation for your trip. Sometimes an hour isn't needed, but it's important to me that my clients have plenty of time ask questions and feel confident that I understand their needs and wishes. 

Using your points can be tricky, but it is still very doable when working with a Travel Advisor. The support we can give when redeeming points depends on the type of reward program. With credit card points, there are often options to purchase your vacation with your credit card and then apply the points to the charges afterwards. 

I am always happy to discuss which points you want to use and will give you honest guidance. In fact, I also travel using points too. 

Your plans, dates and personal details are shared only with the suppliers who need them to book your trip. I do not share client names or photos online or on social media without your permission.

It is absolutely fine if you would rather your assistant handle the communications. However, your assistant cannot authorize payments unless they are a card holder on your account and have legal authority to sign on your behalf. 

Yes! Most of my work happens by phone, video call, and email and I work with clients across Canada and the United States.